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Logistics managers teach you to do the logistics solutions

Author:Jiang Xiaobing      release time:2016-07-15       source:Wuzhou Haisheng Group

物流解决方案策划过程

      首先,物流解决方案的整个策划制作过程依然是一个PDCA的过程。虽然前面我有多次提到相关事宜,在这里我依然再次强调这个过程,希望读者朋友能够把这个简单的PDCA四个字母逐步内化成自身的工作固定套路和行动指南。


1
计划P阶段


       最核心的一点是解决方案策划必须明确PVG和5W1H,必须有的放矢,必须有统筹安排与分工协作,不能乱枪打鸟。在这个基础上,结合客户的物流现状及需求,我们应该针对解决方案所需要的各种参数输入进行搜集和整理,主要包括: 

货物参数输入:主要包括货物类型、多重物流包装与规格、物理化学性质、保管温度要求、资产属性及变化等参数。

环境参数输入:主要包括货物地理分布与路径、物流场地(含江海、道路、库房、园区、场站、月台、线边库等)条件、相关气候条件、客户企业组织架构与管控体系、现有物流流程及条件等。

管理参数输入:主要包括货物发运批量与频次、货物管控要求、质量要求、成本要求、时效要求、竞争策略等参数。

设备参数输入:主要包括各种类型及用途车辆、船舶、火车、货机,各种叉车、托盘搬运车、升降平台、打包机、各种仓储货架、自动化立体库、自动分拣线等设备的相关参数。

信息参数输入:收发货订单信息、进出存信息、分拣配送信息、地理位置信息、货物状态变化信息、时间节点信息等参数。

相关技术输入:主要包括物流管理技术、货物组织技术、条码识别技术、信息处理技术(WMS/TMS/OMS/FMS等)、GPS定位技术、物流仿真技术、移动互联技术、大数据分析技术等。

政策参数输入:日常道路限行政策、重大节假日安全管制政策、国家金融相关政策、部分行业管制政策与准入政策、创新物流运营模式试点政策等。


2
执行D阶段

       在搜集整理上述物流解决方案原材料以后或过程中,就可以逐步按照前述解决方案框架这一个生产作业指导书进行解决方案的生产了,结合自身的资源优势或整合能力,加上自身的物流方案设计能力,最终生产出来形成最适合客户目前现状的物流解决方案。

3
检查D阶段

      物流解决方案基本成型后,必须进行不断的检查、修改和完善。有两种有效的检查方法,一是将解决方案通过投影仪展示出来,让相关的同事一起对解决方案进行一个从头到尾的审阅和研讨,同时对于要向客户进行方案演示讲解的同事而言,也是一种锻炼和演习;二是将解决方案打印成缩小的纸质版本,可以更加直观地发现一些字词句、内容排版以及逻辑架构方面的一些问题,同时也可以直观地看到提交给客户纸质版本的效果。

4
行动A阶段

      物流解决方案修改定稿以后,一般以纸质版本提交为主,为了方便客户内部的传阅流转,也可以将解决方案转化成基于图片格式的PDF版本。必要时,可以上门拜访客户进行物流解决方案的讲解和沟通,听取客户的反馈意见,以便进一步的修订完善


                                 


物流解决方案内容架构

       Logistics solutions must attach great importance to the link is the content architecture, it is the soul of logistics solutions. From the practical point of view, you can refer to the case before the PDCA logic, you can define a business logic, it can be customer-defined logic, customer-defined logic has priority.

Here is a common logistics solution framework for reference:

Background information:It mainly introduces the current situation, the competitive situation and the basic situation of the clients, the opportunities and challenges, the planned initiatives and the goals they are expected to achieve. But also can be related to the supply chain and logistics industry development status and trends.

Customer needs analysis:The customer's supply chain and logistics needs to sort out and clarify, and from different dimensions to be understood and analyzed to extract the most valuable and most worthy of attention to the core needs of logistics solutions as a focus and focus of the soul.

Solution modelAround the customer's core logistics needs, to build a logistics solution model (equivalent to the logistics product design drawings), generally in the form of pictures to be displayed. This model is intended to be a simple purpose, value and objectives (PVG) to interpret, if necessary, related to the organization of goods model, logistics management technology, operational processes (including logistics, information flow and capital flow), logistics path planning and Designed to clarify the logical causal relationship between the solution model and the customer's core logistics needs, and provide a starting point for subsequent content development. Specific related logistics technology and cargo organization model is not the focus of this book will be in the follow-up work on the logistics trilogy in the topic.

Service resources protectionIn order to guarantee and support the effective promotion and implementation of the logistics solutions, including the customer and the logistics enterprises need to provide what kind of resource protection, including logistics resource protection (capacity, warehouse, etc.), logistics information system support, project operation personnel and organizational security, Policy coping strategies, insurance and emergency response mechanisms and so on. In this section, you can put their own company's services and resource advantages, success stories and customer base information into it, so as to avoid a separate business presentation.

Logistics products offerBased on the above solution model design, the equivalent of tailor-made for a specific logistics products, it has a raw material input, a production process, a sales implementation process, which requires based on these cost analysis, plus a reasonable profit margins , Combined with the market price level, to make a meet the company for the project or business positioning of the price out. There is a pricing strategy in question: Generally speaking, for the company to win strategic value of the project, the price can be lower, to maintain breakeven, you can even allow a slight loss; for the ordinary cash flow project , We must consider the profit space; and for some demanding, long payback period, the so-called fierce competition in the so-called large customer projects can be taken to maintain cooperative relations with the participation of quotations, can be higher, and so on.

Project Promotion Plan:For customers to request logistics needs, you can set a time starting point, and then in accordance with the starting point of time to push the start time of the project cycle; can also be based on a time node, backward time plan to determine the latest from which time to start starting business cooperation . The purpose is to give customers a concept of time, that is, in the logistics solutions based on the above, what should be a time schedule.

       The above framework can be based on customer logistics projects or business size and complexity of different structures and content optimization, for the relatively simple logistics business, you can use 2-3 pages of A4 paper can make the solution clear, complex may require 20 -30 pages, in addition to attachments, WORD document format is best not to exceed 20 pages, PPT format, the document is best not to exceed 40 pages.

                                        

Logistics solutions offer strategy

      Logistics solutions, there is a core issue is how to offer logistics products. As mentioned earlier, logistics companies tailored according to customer needs a logistics products out there are put into production and sales of various types of costs exist, how to offer products it?

In general, there are two pricing calculation strategy, the core is the cost of measurement.

The first is a cost-based strategy: quote = cost + profit.This price measurement is called the transparent cost method or full cost method, is the cost (including "raw material" cost, operation and management costs, financial costs, etc.) for detailed decomposition and measurement, plus their expected profits Proportion of space, it constitutes a quotation, part of the "raw materials" cost may be the logistics factor market prices.

Another pricing strategy is: profit = market price - cost.In this strategy, the first is to refer to the market price of similar products in the market price is relatively unchanged circumstances, the trade-off between profits and costs - that is, the customer's offer is basically the market price, the key Is the internal cost and profit how to consider.

Relatively simple projects and businesses generally use the second approach, the more complex projects and business generally take the first approach, some logistics companies will be more cautious, will combine the two ways to compare, and then make decisions.

Logistics products offer in fact with the logistics company for the project and the positioning of the business is also very critical in the cost and market price is relatively fixed, one of the core of the swap point is the profit margins set, in this session may be Derived from several common bidding strategies:

In the case of a certain cost, in order to improve the project winning rate or business success rate, in a must-have attitude, often to Profit pressure to the minimum, or even zero and negative. This strategy is often used in strategic value for the enterprise and the significance of large projects, emerging areas of the project.

Try to fight for strategy:This is a slightly profitable, low-margin pricing strategy based on a best-effort mentality. There may be a downside to zero bids in a bid or follow-up negotiation. In this case, unless another competitor malicious bargain, must have, the general success rate is relatively high.

There is no strategy:Some customers business is small, more difficult to wait, require more, account length, often pay with the acceptance bill, etc., coupled with their existing business operations have been relatively saturated, limited human and material investment capacity, may take such a Can be no strategy, there is better, without it does not matter. Therefore, this time the price generally take the middle level of profit offer, in case the customer fancy logistics product design and service capabilities, selected by the customer as a logistics provider, and have better profit margins, it is limited resources, other profits can be Low-quality low-quality customers to phase out.

Friendly participation strategy:The logistics company for some customers logistics project itself is not interested in, nor the professional director, but may be for some reason, such as the customer's hospitality invitation, partner invitation, special arrangements or leadership feel is a good Of the training team and learning opportunities, the logistics company will participate in the mentality of friendship offer, the price is generally high-margin prices, but also means that it will certainly fail the price. This strategy for the logistics company, the most important value is the training team's business understanding and logistics solutions planning capabilities. Of course, this kind of friendship can not participate in the "surrounding standard" par.

     In the logistics sales process, the program and offer logistics projects and business is an important weapon. But with this weapon, does not mean that you can get the logistics project. In many cases, the logistics solution score good, the price scale is not bad, not necessarily be able to obtain the logistics project bid notice, or be able to get the logistics business, some "Kung Fu Poem" things in the final As a result, you understand. However, from the logistics of personal career development and career growth point of view, this result may not be very important, it is important in the process to access to different customers, different needs, different solutions and coping strategies , And through the actual logistics of the exercise and experience to achieve their own rapid learning growth.

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